Vendor FAQs
Welcome, amiga! Paloma Danger is a space that celebrates COLOR + SUSTAINABILITY and we're looking for partnerships with other women-owned businesses that share our ethos. If you think we'd make a good fit after reading these FAQs please fill out our contact form HERE and we'll get in touch with you asap!
Q. HOW DOES VENDING AT PALOMA DANGER WORK?
A. Paloma Danger operates on a consignment/drop ship hybrid partnership. That means that when an item sells on the Paloma Danger website, we in turn purchase the item from your website. You process the order as you normally would, but include Paloma Danger marketing materials in the order.
Our consignment fee is deducted from the sale price via a coupon code that each vendor creates specifically for Paloma Danger exclusively. In this way, Paloma Danger receives a discount on the purchase from the vendor that equals the consignment fee of 40%.
Q. WHAT ARE THE CONSIGNMENT RATES?
A. 60% vendor (you) and 40% Paloma Danger. We want this to be a successful partnership and we welcome price adjustments that benefit both businesses and the customer. If you need to change pricing to accommodate this rate, we're happy to do that. Likewise, if we feel that your product is under-priced for our brand, we will adjust the price accordingly. If we do this, we will let you know during the listing process.
In order to facilitate the consignment fee, the vendor (you) creates an exclusive coupon code for the amount of the vendor fee. This will equal 40% off of each purchase we make from your shop. By using this coupon code we ensure that you retain 60% of each sale and that you get paid immediately upon the purchase of the item.
Q. WHY DID YOU CHOOSE THIS PERCENTAGE?
A. Setting up a new vendor takes work on our end. We have to review applications, check out vendors, compile and file contracts, purchase and send out marketing materials, and input photos and listings into the website and when an item sells we have to process the order. Rather than requiring an application fee which would cover the time to do those things we're simply offsetting the time cost by including the labor in our consignment rate.
Q. WILL MY LOGO/BRAND BE DISPLAYED OR WILL MY PRODUCTS BECOME PALOMA DANGER PRODUCTS?
A. You retain your name and your business name will be displayed in the product description. We are also building a vendor directory that will include a vendor bio.
Q. WHO PAYS FOR SHIPPING?
A. The customer pays for shipping. Customers pay for shipping here and when we purchase the item through your website we apply that shipping fee to the transaction to pay you for the shipping, just like an ordinary online sale. If your product is a heavy item please let us know what we should charge for shipping.
Q. WHAT IS THE SHIPPING TURNAROUND TIME?
A. You let us know! Give us a realistic lead time and we'll include that in the product listing so that customers know exactly what to expect when they order your item. Once a customer makes their purchase from the PD website we will purchase from you within 24 hours so that customers can be sure to receive their purchase in a timely manner. * If you sell out of an item or if you will be unable to complete production we ask that you let us know ASAP so that we can communicate with the customer or remove listings if necessary. Keeping accurate inventory will be an important part of your responsibility to our relationship.
Q. WHAT IS YOUR REFUND POLICY?
A. All sales are final unless the product arrives damaged. Customers have 14 days to contact us in the case of damaged items. You can read our complete refund policy HERE.
Q. WHY SHOULD I VEND WITH PALOMA DANGER?
A. Paloma Danger is created and run by me, Paloma Lechuga, a maker and longtime vendor. I understand the nature of running a small business and my goal is to support myself as well as other women owned businesses as my business grows. This is the lowest impact way that I have found for us both to make sales and grow our audience. In addition to making sales, vending with us is a low-risk way to expand your customer base, your income stream and gain new customers for life.
And because my goal is to make space for WOC makers of sustainable goods, it means you'll also be supporting women of color every time you make a sale. As the business grows we'll be adding a marketing manager to the team to get your name out there even more.
Q. WHAT IF I RUN OUT OF AN ITEM?
A. The first stage of the process will involve choosing the items to sell in a collaborative manner. We'll pre-determine which item(s) to sell as well as the quantities that the vendor will have available to sell. If you can't restock an item just let us know and we'll decide where to go from there.
Q. WHAT ELSE SHOULD I KNOW?
- Making sure the transaction runs smoothly is really important for our shared customer. Keeping on top of inventory and receiving PD orders in a timely manner is the # 1 goal.
- Pricing items appropriately so that each sale is comfortable and profitable for vendor (you) and consignor (me).
- Packaging items, shipping items, and including marketing with a presentation that is professional and on brand for both the vendor and consignor is also very important. Part of our onboarding process will include the receipt of marketing materials to include in Paloma Danger orders (and all of your orders if you like!)
I really want this to be a successful team venture and am only inviting women owned brands who I feel a personal connection with. I'm SO EXCITED TO CREATE A PLACE FOR WOMEN MAKERS OF SUSTAINBALE GOODS!!!